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Terms and Info

All work is made by us, Jude and Eben, in our Upstate NY studio.  If you have any questions about your order or the pieces on our website please email us at info@randpapele.com.


Wholesale

To carry Rand Papele in your shop please contact us for a linesheet: info@randpapele.com.


Ordering information

Lead time is 7-10 days.  Please contact us if you need it sooner, we can usually accommodate rush orders.


Shipping

All orders shipped via USPS.  Domestic orders shipped USPS Priority Mail.  International orders shipped via USPS first class mail.  Please note Rand Papele is not responsible for duties and customs specific to your country.


Returns

You may exchange your item for a different style or size within 7 days of receipt.  Jewelry must be unworn and in perfect condition.  We do not offer refunds.   Please contact us at info@randpapele.com.


Repairs

Repairs on damaged or worn items are available for a small fee.  Please contact us.